"Ulana was right on top of everything and we felt that we could trust her implicitly"
"We were extremely impressed and satisfied with the way Ulana handled our entire house shopping and purchase experience. She is the epitome of what a Great Agent should be. We now consider her as a true and trusted friend."
"Ulana is diligent, extremely helpful, honest, open, and truly cares about her Clients. She is extremely knowledgeable about the Grants Pass area, and has a good grasp of the Rogue Valley in general. Whenever we had questions during our house hunting and purchase process, she was able to answer us promptly with the exact information we needed."
"We had excellent service from Expert Properties and appreciated Julie’s excellent problem solving skills …"
"Julie we appreciate your helpful expertise and can do attitude and will recommend you to anyone in the area looking to sell or buy!"
-Patti & Antonio C
"Kambria was present and mindful of our needs and wishes throughout our entire process of finding and purchasing out dream home. She was kind, professional, dedicated, honest, and supportive each step of the way. We highly recommend Kambria to anyone looking from a home!"
Rosanna & Kim J.
"I am so glad I was working with Ben & Graham – It felt like working with friends."
"You told me I would be impressed with your marketing and you didn’t need six months to prove it-I have never seen anything like this before-what a pro!"
"Kambria and Tracy made things easy. They were always helpful and very pleasant."
"Jason got me into the perfect place." - Sandi S
"Once we we’re in escrow I was informed by email every step of the process." - Sandi S
"Jason worked hard to meet our specific need."
"We received instantaneous service from Jason." -Josh S
"Besides Kambria being awesome, she is very friendly and professional, she was always there for our needs." -John & Jeanniene M
"They demonstrate realism about pricing, have great marketing knowledge and fly-through videos are well done . This is not a firm that gets the listing and then waits passively for things to happen, this is a firm that gets things done! Everyone was great! Robert, Tracie, Austin, Graham - EVERYONE was about getting us answers, meeting our needs, helping us out! All of Expert Properties top management pulled out all the stops to make this deal happen." -Kate M
"Of all the many real estate agents we’ve worked with for buying and selling properties in several states, Graham brought the most intelligence and had an answer, idea, or solution for the obstacles they came up on our very complex real estate deal." -Dan M
"My wife and I are in our mid 20's and we honestly didn't think we'd be able to buy a house until our mid 40's. When we first asked Ben to help us find a place to rent in Medford we could have never imagined what great things were in store! He showed us that with our budget (which was by no means huge) it would be a better option to buy a house, which we could hardly believe! For the next month he walked and talked us through buying our first home which we have now lived in for the last 7 months and we are loving it! His patience with us and his commitment to putting our best interest first made buying our first house one of the greatest experiences of our marriage! Whenever it comes time to sell, there's no question that we're going through Expert Properties again!" -Rousseaux B
"I just wanted to let know how much I appreciate the professionalism/concern/quick response that Austin has given to our issues with the rental house (the gutters clogged/over flowing/moving boxes off the garage floor that was also flooding). He is a pleasure to work with. Also, the ladies Ronaka and Johanna, have been a great help on all the questions (hundreds) we have asked. Other than the two bathrooms being very small (our problem not yours), issues with the dishwasher not cleaning, and other minor problems, we really like the house and will take our time to find the forever home. Again, thank you and we look forward to a long working relationship with Expert Properties." -Linda M
"Johanna and Ronaka, Thank you for being so accommodating. Your company truly makes short term leasing easy." -Kyle C
"I moved to the Medford area 2 years ago and discovered Jacksonville and knew this is where I wanted to live.
Expert Properties found me the perfect furnished apartment to stay in while they helped me search for the right home. I ended up buying a lot and having a new home built, so they were able to extend my rental for over a year until the home was finished.
During the entire process, Expert Properties went "above and beyond" to show me what the southern Oregon area had to offer, the pros and cons of each particular area (or house) I was interested in and helped me through the process of having a home built (never done that before).
The entire staff at Expert Properties was always courteous, professional, extremely knowledgeable and a joy to work with. I could not recommend anyone more highly. -Louie G
"We got such awesome service from Gayle and Graham! The office staff is very friendly and knowledge also! I will use them for any of our real estate or rental needs." -Becca S
"We're getting excited about the upcoming move. You came highly recommended in Jacksonville and I can see why. Thanks for helping make this process go smoothly!" - Mike O
"From the get go, we knew we were in good hands with Graham. He is friendly, funny, generous, sharp, caring. When we finally moved to Ashland, several months after closing the deal, Graham was at the airport to meet me, helped me start my car and brought me a basketful of goodies. That was all above and beyond the call of duty. He is more than happy to share his knowledge and contacts." - Asifa Kanji
"The staff has gone above and beyond to help me into my rental. They are super friendly and very patient with me, my questions and concerns being a new renter." - Cathy S
"Jason is excellent at problem solving skills, he is Knowledgeable, thorough, patient, straight forward, quick, and helpful." -Ted M
" Ben has a great understanding of the process and is able to clearly communicate his knowledge." -Jessica Reilly
"Ben was responsive and give clear explanations each step of the way, both with our purchase and our sale. He was always available and timely with his responses." - Jessica Reilly
"Jason was excellent." - Tomas Palm
"Jason was very persistence - Tomas Palm
"Ulana worked very hard finding us just the right property. We felt comfortable with her and she listed to us and valued our opinion. We will be listing her help again in a couple of weeks to buy a second home."
Jason was thorough, timely, and very helpful with all the ups and downs. He also gave great advice in dealing with the offers.
"Kambria is easy to work with and gave us One on One care"
"Molly took time to learn and understand our needs and timeframes for moving to Medford. We enjoyed her personal attention and good humor."
- Dave & Linda E
"Molly’s knowledge and her sharing with us what to expect was very helpful, and she negotiated a FREE fridge and upgrades!!"
-Dave & Linda E
"Ben & Graham were absolutely the best as far as being responsive. They always had answers based on the correct information not just guessing on hunches. I will be listing my home with them in the near future– I wouldn’t think of using anyone else."
" Ben is Responsive, Efficient, Honest, Pleasant and Professional to work with. Ben Joffer did a terrific job for me. Excellent follow through, put my interest first. A Pleasure to work with.
" Kambria takes the time to understand her clients needs and wants. She cares about meeting her clients needs and will work with you to find the right property."
"We’re very pleased with our house, many thanks to you and your staff for all the work that you did for us."
-Kathy & Morgan
"I really got the sense that Graham was looking out for my best interest." -Debbie W
"Gayle sold my house in 2 days!" -Ted T
"Gayle is so easy going but excellent at problem solving and service." -Ben B
"Ben’s name should be Ben Houdini Joffer." -Bill & Sheri
"Expert Properties is professional, friendly with great attention to details." -Bill & Sheri S
"Ben made us feel like we were his only clients." -Bill & Sheri S
"Everything was spot on!" -Josh S
"The staff was just as eager as I was!" -Josh S
“Graham and his team sold our Applegate ranch for us. Top notch realtor and good guy-I’d recommend him to help you sell your home or search from property in Southern Oregon and Applegate. I can’t wait to get back home to Oregon!" -Ron Y
“You are seriously the best!” -Kacy M
"Thank you very much for helping us find our way home." -Omer & Becken & Karsten
"Graham, Thinking of you guys. Just wanted to say thanks again for your help in making our dream a reality." -Gabe and Tawny W
"Thanks so much! It was great working with Jason and the whole TEAM!" -Chris & Meghann C.
"Thank you for your expertise in selling and buying, it all went so smooth thanks to you
Thank you for everything you have done and for being special people"
-Jim & Claudine
"Seriously, you are the best! I am beyond appreciative of your generosity, friendship and all you help. I am so happy with my new home." -Linda B
"Graham, Gayle, Ben and the Expert Staff- You are the best! Thank you for finding the perfect rental home and managing it for me!" -Marylata E
"Thank you so very much to all of you for helping me get a space.
Your over the top customer service brought tears to my eyes." -Rochelle
"Graham, Your're a rock star. Thank you for everything you have have done to sell this house. I am a loyal customer for life." -Jason L
"Ronaka, I cannot tell you what a huge blessing it was to have all of my things in the condo after traveling all day! Thank You so much!" -Linda C
"Thank you Jason E for the "thank you" basket! We appreciate you because you listend to us and immediately pointed us in the right direction. We both appreciate your no B.S., informality. -Pete A
"Ronaka was the nicest person I've talked to in this whole Rogue Valley rental search journey. Gave me some hope to our unique circumstances in finding a property in this rat race. Thanks!!" -Kristin E
"Wendi and Kelly, Thank you so much for all of your help in moving stuff around and downstairs on Monday. I'm sure that was way beyond the call of duty!!" -Blandine L
"Your tracking software for website hits is very impressive. I'm so, so pleased. Outstanding photos on the visual tour. You're a great photographer! My experience was a pleasant one. First time selling a home and I found Expert Properties to be so very helpful and felt that I was in good hands. Their knowledge was invaluable. " -Yvette C.
“Graham and Gayle helped us with every detail of buying our home. They pay attention to detail and got everything handled so we could close on time. They also helped with getting bids for services and coordinated everything for us so that buying a home was an easy and enjoyable process. They are an excellent team, and I would highly recommend them to anyone. Their services and expertise put them in a class all by themselves when compared to other realtors.” - Rachelle R.
"Expert Properties is very knowledgeable. They help me build my investments by taking care of all the purchasing details and then they do all the management of my rentals. I don’t have to do anything, Expert Properties handles it all!" -Kelly M.
"Expect Properties did an excellent job of Marketing out home." -Ron C
"Ben Joffer provided a wonderful selling experience. He made the process of selling our home of 39 years fun and we would recommend him in a heartbeat!" - Diane M
"Expert Properties is on the top of their game." - Will M
"Expert Properties did an excellent job of marketing our home!" - Kathy N
"Ulana always had our back and best interest at heart. She is professional but still fell as thought you have a friend with her."
"We were lucky to stay in Jacksonville Oregon for a number of months. Even luckier to stay at Garden Creek Townhouse offered through Expert Properties. The townhouse was exceptionally comfy, easy to come and go plus providing a garage out the kitchen door. It has wonderful amenities, everything is available for the cook and whatever you may need to entertain inside or out in the private garden. Super nice to relax and enjoy the beautiful evenings. Also, the market is right out the door for quickly picking up that extra ingredient, picnic or bar-b-que. The wine country surrounds you. Walk to it or a quick drive for a tasting, some wineries offer local entertainment. Fun!!
The Brit Festival highlights different musicians on their Summer & Fall program and it is a short walk from the townhouse to listen to music under the stars. A wonderful experience. The Expert Properties staff members are great! Very eager to help make your stay in their vacation rental feel like home. They are warm friendly people with a welcoming attitude. You can not go wrong with a short or long visit. We look forward to staying in the same area on our next visit. Especially with Expert Properties."
"Mr. Joffer is a consummate professional who was always able to answer my questions and guide me through the process of both selling and buying a house. He was always responsive and kept me well informed regarding what to expect every step of the way. He is a Southern Oregon native who knows the valley well and is very attuned to hearing what his clients want, even when they are not completely sure. He knows how to guide his clients by providing expert advice without pressure or coming across as pushy. Ben's expertise, even temperament and detailed knowledge made a complicated process easy--we managed to buy the house of our dreams and concurrently sell our home, with closings lined up perfectly, thanks to Ben's hard work and solid coordination." - Jessica Reily
"Expert Properties is both Knowledgeable and supportive." - Debbie W
"Expert Properties staff, you have helped our family so many times, we appreciate you and all you do so much!" -The Ensles
"Thank you Jason, you did well for us!" -Bille M
“I wanted to tell you how much Julie and I appreciate your enthusiasm/evaluation of the value of the our two lots and your understanding of the necessary preparation to ensure their best face, aiding in the sale. Recently you guided us to two professionals that where responsive, friendly and timely. While neither Bob Neathamer or Bob Conley are on your payroll they genuinely reflect your business commitment. Additionally, once your office learned you were running late to our meeting with Bob Conely, Gayle within minutes showed up to assure me she was there to help were possibly and that you were on the way. Thanks to You and Gayle.” - Carmine P.
"Thanks again for Ben’s awesome skills." -Linda and Dave B.
"My wife and I are very excited to be moving to beautiful Oregon. We currently live in New York and want to move away from the congestion and brutal winters. To begin our search for a home and a realtor, I scheduled several homes to visit with different realtors. Graham Farran from Expert Properties quickly stood apart from the other realtors. He spent the whole weekend with us taking us into the Applegate Valley, showing us the pear orchards, Rouch, Jacksonville, Ashland, etc. This guy is very knowledgeable. I told my wife that I think my IQ was raised several points after our grand tour. He never once pushed any properties on us or pressured us to make a purchase. Instead he was more interested in finding us our dream retirement home and providing the information to help us make an informed decision. We didn't buy that week but we came away as informed buyers of the Medford area and had found the perfect realtor. So we flew back to New York and each night I scoured the listings looking for the right house. Eventually we came across a house that fit our needs. I informed Graham and his staff and they were all over it. In under two days I had over 40 pictures of the house, he pulled up the history of the home, spoke with the last realtor that sold the home, went to the town to pull up a map of the area, and even inquired about the building lots around the house to give us an overview of the logistics of future homes.
Graham is a great guy with lots of life experiences. He also never once made us feel like he was doing us a favor or displayed any attitude during the purchasing process. Instead, he was always helpful, answered all our questions and kept his sense of humor along the way. The man is a pleasure to work with and has earned my respect. Anyway, we were in negotiations which felt like a life time. He was quick to get us the paperwork for offers and to return any calls. He never gave up on the deal and kept coming up with creative solutions to get the deal done and us into our dream home. Eventually we had a signed contract. Since I bought two homes in the last 30 years, one in Florida and one in New York. I was not that familiar with the buying process in Oregon. Graham explained all aspects of the process and walked us through everything. I also met his wife who also is a partner in the company. While I mostly have dealt with Graham, I have to say that I was also impressed with her. Gayle was equally helpful, knowledgeable and willing to take the time to explain things. I never once felt rushed off the phone. Since we have been looking a long time, for a home, I can say that I've dealt with countless realtors. Unfortunately, anyone can study for a realtor's license and call themselves a realtor. However, the people who run Expert Properties are professionals, know their stuff, are patient, kind and know how to negotiate a deal. I don't write this review lightly. Up to the point of finding this company I was quite disillusioned with realtors. The ones that I meant have not followed through on promises, screwed up deals, where we lost properties, and were borderline incompetent. I can promise you that Graham Farran and his staff will not disappoint you in anyway. Once we close on the home of our dreams I will update this review to let everyone know how the rest of the deal and closing went. I would give this company 10 stars if I could." - Trader FJP
"You and your staff (including the rental folks and the "fix-it crew") deserve so much. You are the best I have ever worked with." - Patrick
"Graham, Gayle and ALL of the folks at Expert Properties made my home buying process simply awesome! Their expertise and knowledge of the area astounded me, and I felt so held and supported during the process. I highly recommend using Expert Properties." - Linda Beneventi
"Jason is the best. He knows the area, wants to understand your needs and is extremely helpful." -Ted M
" Jason was our awesome agent!" -Terry Burns
"Working with Jason, He was professional and always available when we needed him! Who wouldn't want to work with Jason?!" -Terry Burns
" Ben actively sought feedback from the MANY realtors who brought potential viewers to our property and made an effort to share that feedback with us. " -Jessica Reilly
" The listing was well written and highlighted the positive attributes of our property. When searching other agency listings, our property came up." -Jessica Reilly